Payment & Dispatch

The following terms and conditions apply:
A. Dispatch Conditions
Domestic delivery (Germany) and in the following countries:
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Slovakia, Switzerland

B. Dispatch Costs
Domestic deliveries [Germany] (inclusive of legally applicable VAT)
We calculate the shipping costs within Germany according to the following shipping classes:

• shipping class 1
  up to 2 articles: > Shipping by mail (2,99€) or by DHL compact parcel (4,99€)
  3 or more articles: > Shipping by DHL parcel Eco* (5,99€) or DHL parcel (6,59€)
• shipping class 2
  up to 2 articles: > Shipping by DHL compact parcel (4,99€)
  3 or more articles: > Shipping by DHL parcel Eco* (5,99€) or by DHL parcel (6,59€)
• shipping class 3
  Shipping by DHL parcel Eco* (5,99€) or DHL parcel (6,59€)
• shipping class 4
  Shipping by forwarding agency (free shipping)

If the order includes articles of several shipping classes, the higher shipping costs will be calculated.

For articles of the category "XXL offers" we do not charge shipping costs.
If the order includes articles of the category "XXL offers" as well as other articles, the delivery will be free of shipping costs.

Alternatively, you can collect your order from our warehouse in Jena, Germany without incurring shipping costs.

*Shipping type “DHL Parcel Eco” - shipping by DHL in an already used box or reused packaging.

Delivery abroad (exclusive of legally applicable VAT)

We calculate the shipping costs abroad according to shipping weight as follows:

• shipping class 1
  up to 1 article: > shipping by mail (5,00€) or by parcel (according to shipping weight according to the table below)
  up to 2 articles: > shipping by mail (7,50€) or by parcel (according to shipping weight according to the table below)
  from 3 articles: > shipping by parcel (according to shipping weight according to the table below)
• shipping class 2
  up to 1 article: > shipping by mail (5,50€) or by parcel (according to shipping weight according to the table below)
  up to 2 articles: > shipping by mail (8,00€) or by parcel (according to shipping weight according to the table below)
  from 3 articles: > shipping by parcel (according to shipping weight according to the table below)
• shipping class 3
  Shipping by parcel (according to shipping weight according to the table below)

If the order includes articles of several shipping classes, the higher shipping costs will be calculated.

Shipping costs according to shipping weight to the following countries:
Zone 1: Belgium, Netherlands, Slovakia, Austria
Zone 2: Denmark, France, Luxembourg, Poland
Zone 3: Czech Republic
Zone 4: Switzerland

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If the shipping weight exceeds 25kg, a further package with the corresponding shipping costs will be sent.

The shipping cost calculation is available in the shopping cart.

C. Delivery Periods

Unless otherwise specified in the respective offer, delivery of the goods within Germany (Germany) shall take place within 1 - 3 days, in the case of deliveries abroad within 2 - 5 days after conclusion of the contract (in the case of agreed advance payment after the date of your payment order).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time you have ordered.

D. Conditions of Payment

You have the following payment options:

	> Payment in advance via bank transfer (2% discount) You will receive the bank details by email (order confirmation).
	> Klarna purchase on account The payment will be processed via Klarna. After completion of your order you will receive a request for payment by email from Klarna.
	> Payment via PayPal You need an active PayPal account and access data to use this payment service. > PayPal Checkout (purchase on account via Ratepay) The payment is processed via PayPal, you do not need a PayPal account.
	> Payment by Klarna SOFORT You need your PIN and TAN.

If you have any questions, please do not hesitate to contact us. Simply contact us!